we want you to feel comfortable and satisfied when shopping at www. bronoa.com. If for any reason you're not satisfied with your purchase, you could contact us within 7 days from the delivery date.
Orders canceled within1 days of payment confirmed will be eligible for you to get a fast full refund. Please submit a help ticket from Support or email us at sales@bronoa.com if you decide to cancel the order.
If you have notified us of order cancellations, but the product has already been shipped out, your order can NOT be canceled any more. You will have to reship the product back to us at your own expense in case you still do not want it. Please kindly note that once the production process has begun, the item goes out of our warehouse, we cannot cancel your order.